Privacy Policy

1. Who we are

LuxuryFlights.site is a trip-planning and travel-agent referral platform operated from India, serving online customers located in the United States. This Privacy Policy explains what personal information we collect through this website and our phone line, how we use it, and the choices you have.

2. Information we collect

• Trip-planner answers — trip type, travel dates/timing, number of travelers, priorities, and budget range you select in our funnel.
• Contact details — full name, phone number, and email address you provide when requesting a plan, reserving a call with an agent, submitting a directory listing, or contacting us.
• Directory submissions — business name, address, phone, email, website, and Google Business Profile link submitted by agents who list their agency.
• Reviews & comments — any name, rating, or comment text you choose to post on an agent's listing.
• Technical data — general device, browser, and usage information collected automatically (see Cookies, below).
• Call data — if you call our listed phone number, standard call metadata may be collected by our telephony provider for quality and routing purposes.

3. Phone number, SMS & OTP verification

When you submit the trip-planning funnel, we ask you to verify your phone number using a one-time passcode (OTP) sent by SMS or through a phone-based verification provider. We use this solely to confirm your number is reachable and to help prevent spam submissions. By submitting your number and completing verification, you consent to receive a verification message and, if you opt in via the consent checkbox, follow-up calls, SMS, and emails about your trip request from LuxuryFlights.site and/or the advisor or agent you are matched with. Message and data rates may apply. You can ask to stop receiving SMS at any time by replying STOP, or by contacting us using the details below.

4. How we use your information

• To respond to your trip-planning request and match you with an advisor or local agent;
• To operate, maintain, and improve this website and the directory;
• To verify submissions and reduce fraud or spam;
• To communicate with you about your request, including by phone, SMS, or email; and
• To comply with applicable law.

5. How we share your information

We may share your trip-planning details and contact information with the specific advisor or independent local travel agent we match you with, so they can follow up on your request. We do not sell your personal information to unrelated third parties. We may share information with service providers who help us operate this site (for example, form-processing, hosting, and OTP/SMS verification providers) under confidentiality obligations, or where required by law.

6. Cookies & similar technologies

This site uses limited local browser storage (such as sessionStorage and localStorage) to remember whether you've already seen the pop-up in your current session and, in demo mode, to store sample directory comments and listings in your own browser. If analytics tools are enabled on the live deployment, they may use cookies to understand site usage. You can control or clear cookies and local storage through your browser settings at any time.

7. Data retention

We retain trip-planning and contact information for as long as reasonably necessary to fulfil the purpose it was collected for — typically until your request has been handled and for a limited period afterward for record-keeping — unless a longer retention period is required by law.

8. Your rights (including for U.S. and California residents)

Depending on your state of residence, you may have rights to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

9. International data transfer (India ↔ USA)

Because we are operated from India and serve customers in the United States, information you submit may be transferred to, stored, and processed in India and/or the United States. By using this site, you acknowledge this cross-border transfer of information as described in this policy.

10. Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children's privacy

This site is intended for adults arranging their own or their family's travel and is not directed at children under 16. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

13. Contact us

For privacy questions or requests, contact us at hello@luxuryflights.site, call +1-877-470-4686, or write to our registered office listed on our Contact page.